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What services does Arvig Internet provide?

Arvig Internet offers high-speed internet services for both residential and business customers, along with additional support resources and troubleshooting guides.

How can customers access support for Arvig Internet?

Customers can access support through various channels, including how-to videos, FAQs, and a dedicated help desk available 24/7.

Is there a customer portal for Arvig Internet users?

Yes, Arvig Internet provides a customer portal called 'My Arvig' where users can view their account, pay bills, and find support.

What commitment does Arvig have towards customer satisfaction?

Arvig is committed to customer satisfaction by providing reliable services and extensive support resources to troubleshoot issues effectively.

Are there any community support programs associated with Arvig Internet?

Yes, Arvig offers community support programs including the Lifeline Program, Enhanced Lifeline, and school partnership programs to assist those in need.

Q: How often does Arvig Internet experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Arvig Internet outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.